Returns & Exchanges
At Roomie Design, we want you to love your home as much as we do. If a product doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization and the correct warehouse address.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags, protection, and components are included to avoid damage during transit.
Ship It Back
Affix your return label and drop the package off at your nearest authorized carrier location; please keep your tracking number for reference.
Quality Check & Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing